Burke Williams - San Jose, California

AO (“Fine diner”)

Great location and after the remodel is even better! The member spa is smaller but more modern and less crowded, they have good therapists and sometimes they call to make a change if requested a person in particular or the time, so expect that to happen every so often. The ambience is very relaxing, the staff professional and things are clean, the hot tub however is extremely hot unless is the intention for people not to be more than 5min inside.

Anuja Chockalingam

As a former member of Burke Williams at Santana Row, I can say that their spa offerings are truly exceptional. The treatments are consistently high-quality, and the therapists are well-trained and attentive to individual needs. While I found their products to be just okay, the experience itself is always top-notch.

One of my favorite aspects is their beautiful lounge area, fully stocked with complimentary teas, infused water, and snacks, which add a nice touch of luxury to the whole experience. The amenities are another highlight – the steam room, sauna, and jacuzzi are well-maintained and offer a perfect way to unwind before and after treatments.

Overall, I left every visit feeling deeply relaxed and pampered. It’s a fantastic spot to escape from the day-to-day and recharge. The recent increase in membership prices is a bit disappointing, though, especially given the range of local spa options. However, if you’re looking to indulge in a consistently high-quality spa experience, Burke Williams is still worth a visit.

Rich and Vanessa

Giving two stars to the really loud women here in the hot tub area. It clearly says this is a “quiet area.” Its ok, I’m here blasting Instagram until they STHU

Plus, I was here with my husband on 10/31. We both got massages. He liked his but Von who did my massage was very unprofessional. He actually stepped out for 5 mins and didn’t even make up the time. Plus he used wayyyy too much lotion/oil on me. I did not like it. I’ve had wonderful massage over the years too.

MA

Excellent experience. I had a radiance facial and Natalie did a great job, I felt super relaxed and rejuvenated after the treatment. The facilities are clean and inviting. I got a gift card for my sister as a holiday gift, I want her to experience this as well!

Sylvia Pham

The massages and facials have always been worth it especially with all the great amenities! I look forward to the sauna, jacuzzi and steam room every time along with the quiet relaxation room. The lemongrass tea and fruit water is my favorite as well!

Leanne Allen

For $110, I signed up for a 25 minute pure relaxation massage. She asked to add on 10 minutes and I agreed. The massage was wonderful. However, I don’t think it was worth an extra $45 for 10 minutes. Ruined the whole experience when I went to the register to check out. I also experienced 2 women talking very loudly in the spa/hot tub area. I decided to stay in the quiet room and hoped they would be gone when I returned. Nope. Still there, loud. Staff does not help. It says quiet area. Highly annoyed. I just wanted to sit in the hot tub and relax before taking a shower and leaving. I thought about going to the front desk but why should I have to while im naked in a Robe? Staff should be on that. Several staff walked by and said nothing to them. Waste of my day. Im really dissatisfied and reading other reviews, Im not the only one who experienced this problem.

The Traveling Bunny (“Roaming Nomad”)

THE most amazing spa and treatments ever! Great services, staff and amenities - you could come in without any toiletries or towels and be pampered as they provide everything you need. Camille did my facial and was an Angel - no rushing, you float out and feel and look like you have been pampered - 5 star service!

Samah Alnabulsi

This spa is in desperate need of a remodel, everything is old even the massage table creaks . the massage itself was horrible, I’ve had to ask my therapist 3 times to decrease her pressure. Guests are loud but no one stops them. Would not recommend it.